SHIPPING

GETTING YOUR ORDER TO YOU

However fast you move - sweat session to swim - we'll get your order there just as quick. Right now we're shipping within Australia only, but international is on the radar as we grow.

STANDARD SHIPPING (AUSTRALIA)
$15 flat, or free the moment your cart hits $150AUD.
Estimated delivery: 2–6 business days after dispatch.

EXPRESS SHIPPING
$20 flat, or free the moment your cart hits $150AUD.
Estimated delivery: 2–3 business days after dispatch.

MAKE SURE IT LANDS SAFELY
Ordering to a work address? Pop the company name on there so it doesn't bounce back. And make sure wherever it's landing is secure - once your parcel is delivered to the address you gave us, it's officially yours, risk and all. Asmi Active isn't responsible for orders that go missing after the carrier confirms delivery, and anything left unattended is at your own risk.

A NOTE ON TIMING
We hand your order over to trusted third-party couriers (think Australia Post) to get it the rest of the way. Once it's in their hands, delivery times are out of our hands - so the timeframes above are estimates, not promises. We're not liable for delays once your parcel is in transit.

INTERNATIONAL ORDERS
We don't currently ship outside Australia - but watch this space, because that's very much where we're headed.

RETURNS AND EXCHANGES

RETURNS & EXCHANGES

Change your mind? No dramas - you've got 30 days from delivery to sort it out.

HOW IT WORKS
Send through an email to me at hello@asmiactive.com with your order number, name, a short description about why you wish to return or exchange and a photo of the item(s) you'd like to return or exchange. Once we've had a look and your item(s) is approved, we'll get your return or exchange sorted.

CONDITION OF RETURNS
Trying it on for size is fine - wearing it isn't. All tags and hygiene stickers (on briefs) need to be fully intact, and the item(s) needs to come back in its designated Asmi Active branded bag. Any sign of wear or damage, and we'll have to decline the request on the spot.

SALE ITEMS
Sale items are final - no returns or refunds on anything purchased at a discount. An exchange can still be arranged, provided the item(s) meet all the conditions above and the piece(s) you're after are in stock.

POSTAGE
Sending it back to us is on you. But if you're exchanging for something else, we've got you covered - we'll pay to get the new piece back into your hands.